INFORMATION UPDATE: - Jewel-Craft wil be closed on Monday, May 25th in observance of Memorial Day.
How JCI is Safely Reopening and Helpful Resources to Assist Your Return to Business!
May 1, 2020

Throughout this pandemic, Jewel-Craft has consistently prioritized the health and well-being of our employees as well as the general public. Now that we’re ramping back up, we’re extending that same approach to ensure the continued safety of everyone connected to our business.

Going forward, cleaning protocols will be significantly increased at all our facilities. Employees will consistently clean commonly touched surfaces, handles, doors and work tools throughout the day. Individual work stations will also be sanitized at least once daily. Plus, we plan on utilizing professional cleaning services on an as needed basis.

Aside from enhanced cleaning, JCI will be following the Top Ten Health at Work Steps as outlined by the State of Kentucky:

  • Continue to telework where possible
  • Returning employees to work in phases
  • Onsite temperature and health checks
  • Universal masks and other necessary protective equipment
  • Close common areas
  • Enforce social distancing
  • Limit face-to-face meetings
  • Provide sanitizer/hand wash stations
  • Assist with special accommodations and individual needs
  • Have a testing plan

Top Ten Health at Work Steps

If you have a business or retail location in the state of Kentucky, we highly recommend visiting this link. This is just one of many helpful resources that can help guide you to a safe and productive reopening.

As always, safety is our #1 priority. While we’re extremely excited to get back to work, we will continue to maintain our cautious approach. After all, our people are our biggest asset and their health comes first.

First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
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