Blog
February 24, 2021

Tips and Tricks from the Customer Service Team

At Jewel-Craft, we’re proud to provide every jewelry service you need in one convenient location. We’ve compiled a list of tips and tricks you can use to make sure every order comes out perfect.

February 18, 2021

Employee Spotlight: The Road Warriors

We love hitting the road to attend trade shows all over the nation. Although 2020 took an interesting turn, our team is beyond excited about everything on the horizon. We recently caught up with Stefanie and Ross to get a taste of what’s ahead.

January 25, 2021

Tips and Tricks from Our CAD Room

From keeping all information on one email chain to ensuring sample pictures capture every detail, this is a short list of the tips and tricks to help us help you!

November 19, 2020

Partnership with Jewelers For Children

When the holiday season approaches, we are reminded of the importance of giving back. There is no better tradition of spreading holiday cheer than helping those who are less fortunate.

November 13, 2020

Employee Spotlight: Kelly Beach-Lovitt

Meet Our New HR Director! Kelly not only brings ample experience to the team, but also her joyful personality. We recently sat down with Kelly to ask some questions and learn a little more about her background.

October 26, 2020

Stock Up for Shopping Season

Can you hear it? The rush of the holiday season is in the air… The anticipation and excitement are practically all-encompassing.

October 7, 2020

It’s the Perfect Time for Platinum

Platinum has always been priced higher than gold, but thanks to COVID-19 and other shifts in our economy, gold is rising fast.

May 1, 2020

How JCI is Safely Reopening and Helpful Resources to Assist Your Return to Business!

Throughout this pandemic, Jewel-Craft has consistently prioritized the health and well-being of our employees as well as the general public. Now that we’re ramping back up, we’re extending that same approach to ensure the continued safety of everyone connected to our business. Going forward, cleaning protocols will be significantly increased at all our facilities. Employees […]

March 17, 2020

All the Necessary Precautions

At Jewel-Craft, the health and wellness of our customers, employees and their families is our top priority.

We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
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