Who is Jewel-Craft?

At JCI, we're more than just a jewelry repair company, we are a community rooted in generations of craftsmanship and pride. When you join our team, you're not just starting a job, you are becoming part of a tradition built on excellence, care, and collaboration. We believe in supporting one another, recognizing each person's unique strengths, and growing together.

Whether you are just beginning your journey or bringing years of experience, your skills and dedication could help shape the future of our company. At JCI, we don't just repair jewelry, we craft stories, preserve memories, and take pride in every detail. Come see why we have team members who have worked with us for over 25 years!

Why work with Jewel-Craft?

  • Medical, Dental, and Vision, etc. (starting the first of the month after 60 days)
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Company-Paid Life Insurance & AD&D
  • Company-Paid Life Insurance & AD&D
  • Company-Paid Long-Term Disability
  • Employee Assistance Program (EAP)
  • $1,000 Sign-On Bonus
  • Referral Bonus Opportunities
  • Weekly Pay
  • 401(k) with Company Matching
  • Company Marketplace Cafeteria
  • Paid Time Off (Company Paid)
  • Company Engagement Events
  • Climate-Controlled Work Environment
  • Opportunities for Advancement
  • Supportive, Team-Oriented Culture

Open Positions

Online Job Application

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I just wanted to take a minute to express “Much Thanks” to the team of people that take care of me on a daily basis. Alyssa, Stephanie, and Lisa are always on top of things for me. For the last couple of weeks, after I told them that I’m preparing to go on my first vacation in over a year, I’ve noticed that they’ve been working very hard to meet (and usually beat) my deadlines to help ensure that I can vacation worry-free about my jewelry repairs. That means so much to me.
Michael, Williamsburg Jewelers
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
First batch of jobs just came back from Jewel-Craft, and we are VERY pleased! Excellent communication, quality work, quick turnaround, reasonable prices. Everything we hoped for! Thanks Ross!
Dan Hacker, Hacker Jewelers
We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
ijo member jewelers by trade member jewelers of america member american gem society member mjsa member polygon member rjo member womens jewelry association member