Industry Leading Jewelry Repair Experts, Jewel-Craft Inc, Upgrade to Larger Facility in Recent Expansion
April 3, 2019

Erlanger, KY – Jewel-Craft’s story is the definition of the American dream: a family owned and operated business that has spanned 4 generations. Born in a basement, built on a dream, and dedicated to perfection, Jewel-Craft is guided by every single person that has walked through their doors since 1947. More than 70 years later, Jewel-Craft is opening new doors to reach even higher standards, expanding to a 50,000 square foot facility, almost doubling in area and adding ten new offices for managers and administration. The new additional space and upgraded technology in the facility has helped elevate Jewel-Craft’s services by improving communication, expanding workspaces, and installing new systems.

Jewel-Craft has utilized the 20 thousand sq ft expansion to clear out the entire shop and lay out all the departments in a more efficient manner, keeping in mind “lean” manufacturing and workflow. Because the last Jewel-Craft home was at capacity, they were not able to dedicate rooms to departments such as enameling, customer service, or data entry. Now, each has their own room, helping the departments run seamlessly and efficiently. For example, Jewel-Craft’s upgraded facility now has a new clean room dedicated to plating, ensuring the delivery of consistent quality results and improving maintenance of the area.

During the expansion, all departments were moved in the process, making way for a new three bay secure loading dock with semi-truck access as well as a large shipping and receiving area. New systems such as an improved polishing vacuum system as well as upgraded security entrances have been incorporated into the main level of the building.

A new camera system has resulted in an upgraded security presence in the facility, tracking work throughout the shop and helping to keep processes and workspaces organized. Also added in the expansion are new employee areas in the facility, including a smart-age cafeteria, additional bathrooms, a fitness area, and an outdoor patio.

“There’s something that my grandfather and father always said, ‘you either grow or you die,’ we have kept that thought, to where we want to keep pushing forward, and we never did look back,” says Benet Wesdorp, COO, President, and co-owner of the jewelry repair business. Today, Jewel-Craft is still growing both literally and in its accomplishments.

For more information or any questions, please contact: Jewel-Craft at (859) 282-2400

We LOVE Jewel Craft. Their customer service and quality of work is why we have been using Jewel Craft for over 15 years. We use them for repairs as well as custom design and they really do make dreams come true for our customers.
Margaret, Engelberts
Jewel Craft makes it easy. I have goldsmiths on staff but when they are on vacation or we have overflow, I can count on Jewel Craft to get our repairs done so we don’t miss a beat. I also use them for custom design jobs due to their high level of technology and efficiency.
Donna, Boyle Jewelers
I received my most recent repair work this morning and wanted to reach out before time and the season get away from me. I've been in the jewelry business for nearly 25 years and I've seen "the good, the bad and the ugly" come out of the repair shop. You and your staff have given me an opportunity to compete for repairs with quality service I can promote with confidence. Thank you so very much.
Carol Taylor, Forever Knot in Jackson, TN
We have been working with Jewel Craft for over 20 years and I continue to use them because they are reliable. It’s like having my own 30,000 sq. foot shop, that’s how easy they are to work with. Expectations are always met and but most importantly, they are met in a timely matter.
Greg, Windsor Jewelers
I am a goldsmith but do not have all of the tools and time to do my own custom work, so I work directly with Jewel Craft to make it easy for me and perfect for my clients. If I need a shank that is 2.35mm wide and provide my own diamonds, Jewel Craft follows all of my design details and makes the ring 2.35mm wide and sets the diamonds to perfection.
Raime, Raime Weber Jewelry
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